General FAQs

Post Event Photos

• Where can I view the official post event photos?

Lost property

• Lost something at one of our events?

Triathlon / Duathlon Equipment

• Triathlon - Swim Caps
• Triathlon: What type of bike can I use?
• Can I hire a bike?
• Can I hire a wetsuit?
• Do I have to wear a wet suit?
• Can I wear a race belt?

Timing

• I have walked off with my timing chip!
• Is the triathlon / Duathlon chip timed?

British Triathlon: Rules and Regulations

• What are the BTF rules?
• Do I have to be a member of Triathlon england, Triathlon Scotland, or the Welsh Triathlon Assiciation (BTF)?
• Can I wear headphones?
• Open Road Triathlons / Duathlons

Withdrawals, Transfers and Defers

• I need to withdraw from the event!
• Transferring your entry
• Can I defer my entry?
• I need to withdraw; can I have a refund?

Entering an event

• How do I find out what I have already purchased with my entry?
• I haven't received any event communications
• Confirmation email not recieved
• Buying multiple entries in one go
• Using a discount code
• How do I know if I have registered?

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